Love Pepper? Stay in the loop.
Comments? Questions? Concerns?
We want to hear them! Email us at firstname.lastname@example.org, text us at (737)400-5344 or chat with us (bottom right icon).
How do I wash my fabrics?
Our fabric is 100% cotton and washable! Just wash on cold and tumble on low heat. We admittingly love ironing our table linens for extra cripness.
Where do you make your products?
Made in the USA, we work with our trusted team in the Southern states to produce and sew our textiles.
What are your products made out of?
Our textiles are all natural, 100% cotton. We use the latest and greatest technology to digitally print our patterns.
Orders & Shipping
What is my shipping cost?
Orders of $125 or more ship for free within the Continental US! If your order is smaller, we charge $5-8.
Do you ship internationally?
Right now we ship to the Continental US. We hope to ship elsewhere in the future!
When will my order ship?
Orders ship within 2 business days via FedEx Ground. Our custom-made curtains are shipped in just 2 weeks!
How do I track my order?
You will receive an email when your order is shipped that contains tracking information. If you’ve created a profile, your shipping information is found on your Orders Page.
We accept returns of unused, unwashed and undamaged items within 30 days of the order date. You can return an order for an exchange, store credit, or refund to the card used for purchase. For a refund back to your original form of payment, a $6 restocking fee will be charged. Made-to-order curtains, fabric by the yard and wallpaper are not returnable. If you have any issues with these items, please contact us right away.
Need to make a return?
Shoot us an email with your order number and the items you wish to return/exchange to email@example.com.
Do you have an affiliate program?
Yes we do! Please send an email to firstname.lastname@example.org if you are interested in participating.
Do you have a trade program?
We offer trade accounts to interior designers and architects for purchasing finished goods, fabric, wallpaper, and swatches. Trade Program members enjoy benefits such as discounts, free swatches, customization, early access to patterns, social media features, tax-exemption and a dedicated service team. You can apply here.
How do I add a promotion code?
Lucky you! You can use your code (1 per order) at checkout. Promo codes cannot be used on gift cards.