Love Pepper? Stay in the loop.
Comments? Questions? Concerns?
We want to hear them! Email us at email@example.com, text us at (737)400-5344 or chat with us from 10AM-10PM EST.
How do I wash my fabrics?
Our fabric is 100% cotton and machine washable! Just wash on cold and tumble on low heat. We admittingly love ironing our table linens for extra cripness.
Where do you make your products?
Made in the USA, we work with our trusted team in the Southern states to produce and sew our textiles.
What are your products made out of?
Our textiles are all natural, 100% cotton. We use the latest and greatest technology to digitally print our patterns.
Orders & Shipping
What is my shipping cost?
Orders of $150 or more ship for free via UPS within the Continental US! If your order is smaller, we charge $5-8 depending on the weight.
Can you ship internationally?
We can. Send an email to firstname.lastname@example.org.
When will my order ship?
Orders ship within 2 business days via USPS or UPS Ground. Our custom-made pillow, curtains, and tablecloths are shipped in just 2 weeks! Our wallpaper is printed-to-order on a continuous bolt and ships in 5-6 weeks.
How do I track my order?
You will receive an email when your order is shipped that contains tracking information. If you’ve created a profile, your shipping information is found on your Orders Page.
We accept returns and exchanges of unused, unwashed and undamaged tablelinens and throws within 30 days of the ship date. You can return an order for an exchange, store credit, or refund to the card used. Returns can shipped using the your preferred shipping method or we can send you a return label. Our curtains, pillows, and wallpaper are made-to-order and customized for your particular size and piping; therefore, they cannot be exchanged or returned. We offer fabric swatches and would love to provide design assistance to ensure you love your products and they're the right fit! Email us at email@example.com—we are happy to help!
Need to make a return?
Shoot us an email with your order number and the items you wish to return/exchange @ firstname.lastname@example.org.
Do you have gift cards?
Yes! We have digital gift cards. They are sent electronically so you can easily share via email or print out to give in person!
Can you include a gift note?
Yes! We are happy to include hand-written note for our table linen orders. Please include your message at checkout. Also, we never include prices in our shipments.
Do you have a trade program?
We offer trade accounts to interior designers and architects for purchasing finished goods, fabric, wallpaper, and swatches. Trade Program members enjoy benefits such as discounts, free swatches, customization, early access to patterns, social media features, tax-exemption and a dedicated service team. You can apply for membership here and send your questions to email@example.com.
Do you have an affiliate program?
Yes! We would love to chat about partnerships and affiliations. Please send an email to firstname.lastname@example.org.
How do I add a promotion code?
Lucky you! You can use your code (1 per order) at checkout. Promo codes cannot be used on gift cards.